Yeah the walk in store can barely fit more than 3 people, but they still have a decent selection of stuff there. I was told that their warehouse is much bigger though.
First time I ordered from them..the shipping time was extremely quick. In fact, it was the fastest shipping time I have ever experienced. The second time I ordered, a few weeks went by and I received no comment or e-mail stating the progress (even my order posting on the site didn't show any progress). I had to bug Paul a few times to finally get a decent response. He got back to me and gave me all of the shipping progress, though, so I am pleased with their service. When you buy items where you're interested in trademarks...etc and quality of metal, just check the reviews first to get an idea about how well the product worked or didn't work out for folks. (-:
Update-
GBBR MUR upper never showed and I was forced to file a paypal complaint.
They prompty refunded the money and I got a GBBR hop up set free. Probably by accident.